Status
All systems operational.
Website
mydosely.tech, marketing pages and sign in
Serving this page
Operational
Explanation engine
Plain-language medication explanations and schedules
Model provider configured
Operational
Label reading
Reading the medication name from a label photo
Vision model available for label photos
Operational
Interaction review
Flagging medication pairs to review with a pharmacist
Interaction flagging available
Operational
Model routing
Provider selection and fallback
Primary and fallback models available
Operational
Database
Accounts, medications, reminders and history
Postgres reachable
Operational
Payments: upgrades are activated by our team, who email your secure payment link the same day. This is deliberate, not an outage.
August 12, 2025
Resolved
Our primary model provider was responding slowly between 17:40 and 18:11 UTC. Explanations still completed but took up to a minute rather than the usual few seconds. The routing layer failed over to the secondary model at 17:58 and latency returned to normal. No medications or reminders were lost.
June 19, 2025
Resolved
A change to the label-reading prompt caused the vision step to time out on very large images. Affected roughly 3 percent of label uploads over a ninety-minute window. Typing the name in continued to work throughout, and an image-size limit was added to prevent recurrence.
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